Torches and Headlamps
Warranty. We really hope you don’t need to use our warranty and thankfully most of our clients don’t. We like to keep our warranty simple and easy to understand:
5 year body warranty Five years on the body of your Wolf Eyes torch
1 year battery & rubber warranty One year on these torch and headlamp components
18 month electrical LED & Tailcap warranty 18 months on these torch components
18 month warranty 18 months on the electronics of your Wolf Eyes Headlamp
12 month electrical LED & Tailcap warranty 12 months on sale and end of life models.
When the warranty of your torch or headlamp has expired we can usually service most of your Wolf Eyes units free of charge with the only cost being for spare parts and postage.
Our warranty on the original product or replacement ends 18 months after purchase for the headlamps, electrical components, and five years after purchase for torch bodies. Obviously we exclude abuse or intentional damage (such as dropping it into the treads of your tank) but we are very fair, we understand you don’t buy a Wolf Eyes torch to decorate your mantelpiece.
Thermal and Night Vision warranty
Night Vision and Thermal scopes are complex products so for your peace of mind all warranty is covered and carried out by the importer. They have the necessary expertise to deal with these complex products and it would make no sense to split the expertise among two centres. Thermal scopes can not be returned for change of mind.